It's possible that your Royalty Run does not show up as Complete (green icon), but rather as "Unallocated Revenue" (yellow "X" icon). This means that some asset royalty transactions in your Revenue Reports could not be allocated to a payee statement by a contract. The most common cause for this is that there are transactions in your Revenue Reports for Assets that are either:
- NOT covered by any existing or active Contract.
- Covered by an existing Contract with Missing Terms
- Covered by an existing Contract with Duplicate Terms
- Covered by more than one Contract with the Same Terms
1) Download the Unallocated Revenue Report
2) Identifying the Errors
Open the .csv file in your Spreadsheet editor.
A single release/track can have a large amount of unallocated transactions, but all transactions can be fixed by addressing the error
We suggest you use a UNIQUE formula to get the unique UPCs/ISCRs that need to be addressed
After you've corrected the Errors (Adding missing Contracts, correcting Duplicated/Missing Terms/Too Many Contracts) then unapprove all approved Statements from the Runs in order that they can be deleted
the Approved tab includes an option to batch unapprove Statements
then delete all (unapproved) Statements from the Runs
the Not approved tab includes an option to batch delete Statements
if you have recorded any Payments for these Statements and it's important to show the proper starting and closing balances, then please either (a) add a reversal Transaction for those payments or (b) provide us a list of Transactions to delete for you
then notify us to reset the Runs